RPR Help Desk
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Knowledge Base
Overview
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Recent
Welcome
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Announcements
(5)
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VIDEO: RPR Overview
Welcome to the RPR Help Desk
RPR's Top Features
New Features & Coming Soon
(12)
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Release Notes version 1.13
Release Notes version 1.11
Release Notes version 1.10
RPR Info
(16)
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What should I do on my first visit to RPR?
How do I find my NRDS Number?
How can RPR help me with Broker Price Opinions (BPOs)?
Known Issues
(15)
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Reports fail on mobile application
Search yields inaccurate results for cities that are independent of counties
Solved: Some properties are missing comps
Getting Started
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Webinar Schedule
(1)
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Live Training Webinar Schedule
System Requirements
(4)
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What are RPR's technical requirements?
Which browsers can be used with RPR?
Can I be logged in via multiple browsers at the same time?
Training & Support Video Library
(4)
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Online Anytime - RPR Mobile Class
Training Classes
Register for Live Training
Real Estate Glossary
(59)
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Appraisal
Assessed value
Automated valuation model (AVM)
Your Account & Your Profile
(12)
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VIDEO: How do I sign up to create my account on RPR?
Can I create an account for my assistant?
VIDEO: How do I create my profile?
Broker Tools
(9)
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What is RPR's Broker Tools service?
How does my brokerage sign up for RPR’s Broker Tools service?
Why do broker widgets show up on my listings and reports?
Getting Around
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Homepage
(1)
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VIDEO: What will I find on the homepage?
Search & Search Results Page
(32)
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VIDEO: How do I search on RPR?
VIDEO: Can I save a property so I don't have to search for it again?
Why does RPR have a For Sale search as well as an All Properties search?
Property Details Page
(11)
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VIDEO: What will I find on the Property Details Page?
What is the investment analysis tool linked from the Property Details page?
How do I update the Home Facts information on the Property Details page?
Neighborhood and School Details Pages
(8)
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What will I find on the School Details page and where does education data come from?
What are school attendance zones?
Can I correct the information about a school if I find an error?
Maps
(9)
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VIDEO: How do I search using the map?
Can I correct a map pin that is located in the wrong place?
VIDEO: How is a property’s status displayed on maps? What do the colors mean?
Using Our Data
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Property Listings Data
(14)
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Does RPR support range pricing?
Why are no active listings displayed in an area?
What should I do if a listing is missing or wrong?
Comps
(6)
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How can I use comp selection to refine the value of a property?
VIDEO: How do I choose comps?
How are comps selected in RPR?
Public Records Data
(12)
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Where does RPR get the data for the property pages?
Where does RPR get the data for the neighborhood pages?
When will public records data be available in my area?
Reports
(17)
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Can I customize the elements of a report?
VIDEO: What's in the Mini Property Report?
VIDEO: How do I create a report?
Charts
(41)
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VIDEO: How do I read the charts? Is the content explained?
What geography levels are shown in the charts?
What are the assumptions for the estimated loan balance on the Sales and Financing Activity chart?
AVMs and RVMs
(14)
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What is an RVM®?
VIDEO: How do I refine the value of a property?
What is an AVM or RVM® confidence score?
Distressed Property Data
(4)
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How does distressed status affect a property's AVM or RVM®?
How does RPR categorize distressed properties?
Where does RPR’s distressed property data come from?
Other Ways to Access RPR
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Mobile Application
(7)
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Does RPR have a mobile application?
Can I use RPR on iPad?
What are the requirements for RPR's mobile application?
API and Deep Linking
(5)
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API FAQs
Sample XML Responses
Method Inputs
Single Sign On
(2)
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Single Sign-On (SSO) FAQs
What is Single Sign On (SSO)?
