RPR Help Desk
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Welcome to the RPR Help Desk
Commercial service now available
RPR now available to all REALTORS®
New Features & Enhancements
Release Notes version 1.33
Release Notes version 1.32
Release Notes version 1.31
What should I do on my first visit to RPR?
Which features can I try in RPR without listings data?
How can RPR help me with Broker Price Opinions (BPOs)?
Solved: Outages in the Broker Data Tool and MLS/Association Dashboards
Drive-time search option within maps unavailable
Solved: User statistics data temporarily unavailable in MLS and Association Dashboards
Live Training Webinar Schedule
What are RPR's technical requirements?
Which browsers can be used with RPR?
Which operating systems can be used with RPR?
Real Estate Glossary
Automated valuation model (AVM)
Your Account & Your Profile
How do I sign up to create my account on RPR?
How do I create or update my profile?
Where do I find my NRDS ID?
Broker Tool Sets
How does my brokerage sign up for RPR’s Broker Tools service?
What are the RPR Broker Tool Sets?
Why do broker widgets show up on my listings and reports?
Advanced Data Tools
What is displayed on the Market Data tab?
What is displayed on the Business Analytics tab?
About AVMs / RVMs®
What will I find on the homepage?
How do I search using the map?
Can I correct a map pin or property boundary that is located in the wrong place?
How do I interpret the heat maps?
Property Details Page
What will I find on the Property Details page?
What are the Notes fields on the Property Details page?
What are Leasehold and Fee Simple properties in Hawaii?
MLS and Association Dashboards
Quick Start Info for MLS and Association Dashboard
Known Issues and Data Exceptions
What is displayed on the dashboard Summary tab?
Search & Search Results Page
How do I search on RPR?
How do I use the Saved area of the Search bar?
How can I view my own listings in a search?
What is the "Property Analysis for Investors" link on the Summary tab?
Investor terminology for the eRealAnalyzer™ tool
Neighborhood and School Details Pages
What will I find on the School Details page and where does education data come from?
What are school attendance zones?
What are the charts on the School Details page?
Using Our Data
Property Listings Data
Why are no active listings displayed in an area?
Why are properties that are listed with my local MLS not shown on RPR?
Can I see all listings nationwide?
Comp Analysis and Refined Value
What is the Comp Analysis tool and how do I use it to adjust a property's valuation?
How do I refine the value of a property?
How are other properties used to calculate a subject property's estimated value?
Public Records Data
Where does RPR get the data for the property pages?
How can I help a homeowner correct public records data discrepancies?
Where does the flood zone data come from?
Templates for creating your own RPR custom report cover pages
VIDEO: How do I create a report?
What types of reports are available? Which report should I choose?
What is the Household Income Brackets chart?
How do I read the charts? Is the content explained?
What geography levels are shown in the charts?
AVMs and RVMs®
What is an AVM or RVM® confidence score?
What is an RVM®?
What is an AVM?
Distressed Property Data
Where does RPR’s distressed property data come from?
How often is the distressed property data updated?
How does RPR categorize distressed properties?
Sales Comparison Analysis
What is the Sales Comparison Analysis?
How do I get started with the Sales Comparison Analysis?
Step 1: Confirm the Home Facts
Commercial Knowledge Base
RPR General Information
Your Account and Your Profile
What are the points of interest on the map?
How do I search using the map?
How does the drive time search work?
Using Our Data
Where does RPR get the data for the commercial trade area pages?
Where does RPR get the data for the commercial property pages?
What are the Tapestry data shown on the Trade Area Details pages?
Use Cases & Video Tutorials
What will I learn in the use case and video tutorial forum?
VIDEO: What's the best business for a location?
Mobile Knowledge Base
Mobile Application for iOS
Introduction to the iOS mobile application
What are the main features of the iOS mobile application?
How do I log out of the iOS mobile application?
Known Issues - iOS
The call banner at the top will cause a loss to screen visibility
AirDrop and AirPrint may not function correctly
Search page screen slides down with each login
Mobile Application for Android
Introduction to the Android mobile application
What are the main features of the Android mobile application?
How do I log out of the Android mobile application?
Known Issues - Android
Solved: Deselecting "my mobile notes" when generating a report does not exclude them
Sort order results may appear incorrect
Photo notes within the property may be pixelated
How to manage your mobile devices via your RPR profile page
FAQs for the RPR Mobile Application
What are the device and software requirements for the RPR Mobile App?
Other Ways to Access RPR
API and Deep Linking
API Sample XML Responses
Single Sign On
Single Sign-On (SSO) FAQs
What is Single Sign On (SSO)?
What is the RPR Broker AVM Widget?
How do I sign up for the RPR Broker AVM Widget?
RPR Broker AVM Widget FAQs